Experience a 4.4-star stay at Hilton Columbus/Polaris with indoor pool, fitness center, and LGBTQ+ friendly amenities. Near Columbus Zoo and Franklin Park.
Recent guests appreciate the welcoming staff and clean, modern accommodations, though some note extra fees and occasional service quirks. The hotel offers convenient access to shopping and outdoor attractions, appealing to a variety of visitors.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Located in the Polaris area of Columbus, Hilton Columbus/Polaris offers a modern setting that combines convenience with comfort. The hotel features contemporary rooms along with amenities such as a fitness center and an indoor pool, catering well to both business travelers and leisure guests. Onsite dining is available at 17 Arrows Craft Kitchen & Bar, known for its quality food and proximity within the hotel.
The property is situated near shopping and entertainment spots, including Fashion Place mall and Magic Mountain amusement park, making it a practical choice for visitors looking to explore the local offers. Guests have noted the spacious and inviting lobby areas, as well as the helpful and friendly staff who contribute to an overall positive stay experience. However, some reviews mention that certain fees and facility details, such as access to lounges or benefits for loyalty members, could be clearer.
Nearby attractions like the Columbus Zoo and Aquarium, Highbanks Metro Park, and Franklin Park Conservatory provide a range of activities from nature walks to cultural exhibits within easy reach. The hotel is also accessible from John Glenn Columbus International Airport, approximately a 20-minute drive away, which adds to the location's convenience.
With a 4.4 rating based on over 2,000 reviews, this hotel suits travelers seeking a well-equipped stay close to local amenities and outdoor attractions. The property is LGBTQ+ friendly and has facilities designed to accommodate diverse guest needs. While there are other hotels in the immediate area, Hilton Columbus/Polaris stands out for its blend of modern facilities and attentive service.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
I came to a conference here 2 years in a row. I was so glad to see Mike, the bell hop at the front door when I came back. That man couldn't be any kinder and more helpful. He makes a big hotel feel like a quaint family owned inn. So warm! The team at the front desk is also amazing! They are vibrant and engaging and make sure you have everything you need for a great event and a comfortable stay. I hope to see all of them again next year! Thanks Hilton Polaris team!
Always an exceptionally good time and experience. The hotel is very clean, the staff very friendly and the bed's comfortable.
This is a very nice hotel near the Polaris mall area outside of Columbus. We stayed here to visit a friend who lives in a nearby suburb to celebrate a graduation. The hotel is nice and easy to locate. The lobby is spacious and beautiful. I took off one star because it wasn’t explained to me that my gold status didn’t include the $15/day/person my way benefits because the hotel has a lounge. Aside from that, I had no issues with the room/property. The lounge was great. It was in a room on the first floor. For some reason my digital key didn’t work but the physical key did. They provide complimentary breakfast. And there is an evening reception. You can access water and light snacks. The pool area was inside and pretty small but the fitness center looked very nice, with updated equipment. The hotel room was very spacious but the bathroom was a bit tight.
ABSOLUTELY WONDERFUL STAY. Front office supervisor "Clark" was amazing and so understanding. He was on top of every detail and made it a point to check in 2x during a quick stay to make sure all was well for our 24 hr. getaway. The staff at each local within the hotel were stellar as well. Bravo to Clark and the staff.
Went to visit my parents who were staying in town very beautiful great atmosphere just a little off when it comes to their reaction to black people /people they don't think belong
Clean, modern, all around great stay. Rooms were modern and clean, lobby was warm and cozy. Non Diamond members have to pay for coffee. Great gym and pool with hottub. I've nothing bad to say and will stay again
The hotel is clean and in a nice area. Staff is helpful and courteous. Room was nice and clean upon entry. Hot tub was nice and pool was nice. Lobby is very inviting and the bar for happy hour has a nice seating space. Multiple meeting rooms also. Check-in was easy and well located.
I had a wonderful experience checking in at the Hilton Hotels & Resorts thanks to Clark. From the moment we arrived, he was personable, kind, and genuinely nice, qualities you truly don’t see every day. My parents were visiting from out of town, and Clark showed exceptional hospitality that made all of us feel warmly welcomed. He took the time to engage with us, made the check-in process smooth and pleasant, and set the tone for a great stay. Clark is a true asset to the Hilton team, and his outstanding customer service made a lasting impression on our family.
Shopping & entertainment area with Fashion Place mall, Magic Mountain amusement park & chain eats.
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